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Systems and Infrastructure Team Lead
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Position Number: 3465619
Location: University Park, PA
Position Type: Business - Information Systems and Technology

Systems and Infrastructure Team Lead

The College of Agricultural Sciences Information Technology (Ag IT) team has an exciting opportunity to grow its team by adding a Systems & Infrastructure Team Lead (Sys Admin L4). We are looking for an emotionally intelligent, humble, and motivated teammate to join us and serve the Teaching, Research and Service missions of our college. This is a unique opportunity that requires a fine blend of both leadership skills and technical expertise.

We are looking for an experienced leader who has the proven ability to develop highly functional teams built on a foundation of trust. Applicants should have relevant experience in multiple facets of leadership, such as coaching, mentoring, evaluating, and ongoing professional development. Experience managing a team's work for intended results while ensuring services offered are sustainable, repeatable, and reliable is a core expectation. In addition to working with the Ag IT Leadership team and leading the Systems & Infrastructure team, the successful candidate's focus will be towards implementing new services and enhancing current offerings.

LEADERSHIP TEAM MEMBER: The Ag IT Leadership team consists of the IT Director, Associate Director, Technical & Solutions Architect Lead and Team Leads from the Support, Consulting, and Systems and Infrastructure teams. Leadership team members represent their team's perspective and collaborate to influence strategic decisions, projects, and initiatives in support of the information technology needs of the College. Leadership team leads are responsible for ensuring the actions of their teams align with the strategic initiatives, servant leadership culture, and values of Ag IT.

SYSTEMS AND INFRASTRUCTURE MANAGER/TEAM LEADER: The Systems & Infrastructure Team is comprised of highly skilled and dedicated Network and Systems Administrators. This team has the responsibility for the management and operations of:

Large networks on campus and geographically separated across the state.
Variety of security areas covering PCI compliance, vulnerability scanning/remediation, and account management.
Windows, Mac, and Linux endpoint management involving patching, upgrades/updates, and vulnerability resolution.
Virtual Environments in Ag, VMhosting, and the cloud.

This position must have a breath of technical knowledge to manage the subject matter experts responsible for the systems and services this team provides.

This position will align the work of the team with the goals of Ag IT and the College.

TECHNICAL RESPONSIBILITIES: In addition to the leadership responsibilities, this position will include technical responsibilities such as:

Facilitating the creation of a Low Code/No Code (i.e., Power Automate) service offerings.
Facilitating the operation of infrastructure, servers, and services.
Assisting in the adoption of virtualized/cloud-based servers/services.
Assisting with end point management, with specific emphasis on Mac devices.

Skills, Traits, and experience essential to this position include:

Demonstrated ability to work collaboratively with diverse groups of people and to contribute to an environment that promotes and practices diversity, equity, and inclusion
Compassionate and empathetic leadership with strong emotional intelligence skills
Understanding and promoting the value of teamwork and collaboration
Positive and professional attitude
Strong professional accountability
Embraces change and seeks opportunities for innovation and continuous improvement
Proven track record of delivering exceptional customer service and user experience
Logical and systematic mindset with a programmatic approach to solutions
Excellent written and verbal communication skills
Experience managing and developing staff, preferably in a hybrid environment
Project management experience
Strong organizational and technical skills

This position typically requires a Bachelor's degree or higher plus 8 years of related experience or an equivalent combination of education and experience.

The following background checks must be successfully completed for this position:

This position will require successful completion of standard background checks.

Penn State/The College of Agricultural Sciences offers a flexible work arrangement and comprehensive benefits package including tuition discounts for employees and their dependents. More details regarding other benefits can be found at https://hr.psu.edu/benefits.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.

Apply online at https://psu.wd1.myworkdayjobs.com/PSU_Staff/job/University-Park-Campus/Systems-and-Infrastructure-Team-Lead_REQ_0000035141-1

CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to http://www.police.psu.edu/clery/, which will also provide you with detail on how to request a hard copy of the Annual Security Report.

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.