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University of the Incarnate Word
  • Position Number: 2331631
  • Location: San Antonio, TX
  • Position Type: Business - Information Systems and Technology

IT Business Analyst/Coordinator

The University of the Incarnate Word in San Antonio, TX seeks an IT Business Analyst/Coordinator to join the IT Project Portfolio Management Department. The IT Business Analyst/Coordinator will collaborate with project managers and cross-functional teams across domestic and international UIW sites to facilitate business analysis functions. Position will bridge the gap between IT and business by assessing business processes, determining requirements, and delivering data-driven process and/or technological recommendations that will improve efficiencies and add value. Position reports to Director of IT Project Portfolio Management.

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.
JOB DUTIES
  • Work with the business and technology teams to document current state, gaps, and future state.
  • Document business requirements and translates needs into functional and technical specifications.
  • Evaluate effect of process changes on business, systems, and integrated processes.
  • Plan and assist with oversight of testing processes, defect identification, and problem resolution.
  • Prepare and maintain a repository of routine project status reports, users guides, training documents, and other project artifacts for stakeholders.
  • Access vendor support sites to investigate and resolve support issues for business stakeholders.
  • Establish and maintain strong relationships with campus partners and subject matter experts.
  • Facilitate cross-functional meetings, recording meeting minutes, and maintaining document repository.
  • Perform other duties as assigned.

    REQUIREMENTS
  • Bachelor's Degree in Computer Information Systems, Information Technology, Computer Science, Business Administration, or similar degree AND
  • Experience in each of the following areas: business process analysis and/or systems analysis; coordinating cross-functional meetings, recording meeting minutes, and maintaining document repository; creating presentations for audiences within various levels of an organization; and experience working in a multi-faceted IT environment.

    KNOWLEDGE SKILLS AND ABILITIES
  • Ability to work with minimal supervision.
  • Knowledge of project management and business analysis methodologies.
  • Experience or knowledge in Microsoft productivity tools.
  • Ability to facilitate meetings involving both functional and technical teams.
  • Ability to assist with project coordination.
  • Effective communication skills, both verbal and written. Ability to pivot communication style to address the needs of audience.
  • Critical thinking, time management, analytical and problem-solving skills.
  • Ability to work under pressure and meet targeted deadlines.
  • Ability to work effectively with individuals from diverse communities and cultures.


    Quicklink to Apply to Posting AS1109PO: https://jobs.uiw.edu/postings/16674

    BENEFITS
    UIW Offers Medical, Dental & Vision Insurance. 13 Paid Holidays, Vacation, & Sick Leave. Employer-Paid Life/AD&D Insurance & Long-Term Disability Insurance. Defined Contribution Retirement Plan (403B). UIW Tuition Waiver, Tuition Exchange Program. Employee Assistance Program, Free Membership to Wellness Center, and more!

    EOE
    UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion.






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