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Senior Enterprise Compute and Storage Engineer (hybrid)-ISY
Job ID: 241970
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Find your wings at KSU!
Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.
Position provides high level engineering expertise across the full lifecycle of the systems, services and solutions provided by the Enterprise Compute and Storage Engineering group. The Enterprise Compute and Storage Engineering group provides enterprise servers, storage, datacenter, and related services and solutions. This includes but is not limited servers, storage, backup and data protection, virtualization, containerization, datacenter management, Active Directory, Office 365, and cloud infrastructure services.
1. Designs and implements compute and storage related systems, services and solutions, ensuring their quality, stability, recoverability, and security
2. Designs and maintains automation engines and scripting services to automate complex system management tasks across multiple system stacks
3. Diagnoses and resolves complex problems spanning multiple system stacks
4. Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
5. Develops and maintains documentation of systems, services, processes, and procedures
6. Researches and analyzes upcoming technology trends to identify opportunities for recommending improvements and new initiatives
7. Collaborates with application support and project teams to understand customer needs for deploying required system infrastructure
8. Provides on-call support responding to incidents on nights and weekends
9. Reviews and validates changes for impact on system security and integrity posture
10. Mentors junior staff
Bachelor's degree from an accredited institution of higher education in computer science or related field experience or an equivalent combination of relevant education and/or experience
Five (5) years of related IT experience demonstrating a progression of dealing with increasingly complex systems
Experience working in higher education
Pay Grade: Exempt 16
Knowledge, Skills, & Abilities
Able to design, analyze, evaluate and implement complex server and storage related systems, services, and solutions
Able to diagnose and resolve complex problems spanning multiple systems and advanced workflows
Able to anticipate problems and proactively develop appropriate solutions
Able to appropriately assess and communicate risks, benefits, and alternatives
Able to function with autonomy, making sound and timely decisions as appropriate, and using good judgement to determine which decisions should be escalated
Able to handle multiple tasks or projects at one time meeting assigned deadlines
In-depth knowledge of systems, storage, data protection, virtualization, cloud services, and datacenter operations
Extensive knowledge of server and storage infrastructure operations
Must be well versed in current and emerging technologies, technological trends, and industry best practices for their areas of responsibility
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.
- Standard + Education
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=241970&PostingSeq=1
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