Enterprise Systems Administrator
DIVISION: VP Information Technology CIO
DEPARTMENT: Information Technology
EMPLOYEE CLASSIFICATION: Professional Support
Responsible for installing, implementing, administrating, and maintaining a portfolio of Enterprise Resource Planning (ERP) systems.
Monitor, trouble-shoot, and fix ERP issues. Contact and work with software vendors and perform enhancements and upgrades. Provide configuration, implementation, enhancements, and support for ERP systems. Analyze and process software to determine District functionality and impact.
Evaluate, manage, and ensure adherence to best practices toward installation, implementation, and maintenance of ERP systems. Keep up-to-date with current technical ERP knowledge and processes and provide technical expertise in the development of specifications and evaluations for software applications.
Monitor, troubleshoot, and fix ERP system related problems. Coordinate with Database Administrators and relevant Systems Administrators regarding performance monitoring. Manage backup and recovery strategies and determine and understand impact of applying upgrades to the system. Determine user support problems and resolution.
Manage and monitor ERP systems and take corrective action to prevent or minimize system down time. Analyze test results and report results to supervisor and other staff members. Maintain system documentation and inventory of records.
Manage, install, and perform software upgrades. Install vendor software patches to meet District needs. Carry out security audits, address security issues, and comply with operating standards.
Act as technical expert for user support inquires. Conduct research on ERP systems and protocols supporting procurement and development efforts. Contact and work with vendors in support of procurement and development efforts.
Coordinate work activities with other areas. Work with Database Administrators and Developers to insure application integration. Participate in projects to implement and test ERP software applications.
Adhere to change control processes and configuration management standards, departmental and District policies and procedures. Make policy recommendations and implement changes.
Perform other duties as assigned.
- Bachelor's degree and six (6) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
- Proficient with ERP Ellucian Banner.
- Experience with Oracle Database Management System (DBMS).
- Experience with web-based application stacks.
- Experience with Windows client and server platforms.
- Experience with Linux servers.
- Working knowledge of Windows and Linux security.
- Working knowledge of server and application virtualization.
- Experience conducting backups, restores, and troubleshooting ERP issues.
- Effective organizational and planning skills, including attention to detail.
- Effective interpersonal, written and oral communication skills.
- Ability to maintain confidentiality of work related information and materials.
- Experience with basic networking and communication protocols.
- Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion.
- Job will require irregular or extended work hours including evenings, weekends, and holidays.
- Extension of application deadline.
- Change of position title.
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment online by the announced deadline.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE SUBMITTED by mail, scanned/uploaded with the application, or hand delivered. CURRENT EMPLOYEES ARE ALSO REQUIRED TO SUBMIT THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), submitted in lieu of transcripts will not be accepted. Transcripts must be received within one week following the closing of the posting.
Please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted online with the application form or forwarded to the Human Resources Department at the address shown above.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from a regionally accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES).
Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework by an agency certified by the National Association of Credential Evaluation Services or granting institution if accredited by one of the regional accrediting bodies such as the Southern Association of Colleges and Schools (SACS).
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
Out-of-town candidates invited for an on-campus interview will be reimbursed for one-half of the transportation cost for travel performed within the United States. The College will arrange and pay for up to two nights lodging.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso County Community College district is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or gender identity.
While performing the duties of this job, the employee is regularly required to sit. Use hands to handle or feel, reach with hands and arms. The employee is frequently required to talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
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