Job Details

University of New Orleans
  • Position Number: 5108489
  • Location: New Orleans, LA
  • Position Type: Computer and Information Technology

Chief Information Officer (CIO)

University of New Orleans

Job Summary
The Chief Information Officer (CIO) is responsible for providing leadership and strategic vision for the use of integrated information technologies across the University enterprise, including academic affairs, research, finance and administration, and institutional research. The CIO is responsible for leading and managing the Office of Information Technology. The CIO will provide both medium and long-term strategic direction as well as oversight for the day-to-day responsibilities of the Office of Information Technology. The CIO will report to the President and serve as a member of the President's Executive Cabinet.

Job Description
Role and Responsibilities

The CIO must work collaboratively with all divisions of the institution to ensure IT integration, compliance and effectiveness, especially Student Affairs and Division of Finance and Administration. The CIO has direct leadership and supervisory responsibility for the following areas that constitute the Office of Information Technology:

  • Application Systems
  • Database Systems
  • Help Desk and Desktop Support
  • IT Budgeting

    The CIO will be tasked with the planning, reviewing, operation and evaluation of all academic computing services and related technologies to support the teaching, student, administrative and research missions of the University. These include the University's telecommunication system--voice, image and data. The CIO will ensure the security of information, computer systems and digital data. The CIO will provide strategic leadership for the incorporation of AI/generative AI into university operations. The CIO will be responsible for the planning, deployment and maintenance of IT systems and operations, including the management of software development needs. The CIO will oversee policies related to the review and approval of new technologies, as well as the maintenance and security of computing resources.

    The CIO will be responsible for helping to advance the library and develop a pathway to create an academic library of the future by expanding its role within the University and the broader community, and leading the development of innovative programming, with guidance from the Dean of the Library. The CIO will be responsible for helping integrate library systems into the campus business infrastructure. The CIO will work with the Dean of the Library to develop a sustainable funding model to advance the library's mission as an essential partner in the University's research and teaching missions and expand its role in the broader community.

    The CIO will assist Finance and Administration with the development of strategic technology plans and the implementation of information technology objectives.

    Other duties include: reviewing and approving contracts for computing and IT software, services and equipment; overseeing ongoing improvements and evaluation of system enhancements; serving on planning and policy-making committees; and supporting teaching and infrastructure for online education. The CIO will supervise direct reports and participate in other activities as assigned by the President.

    Required Qualifications
  • An advanced degree from an accredited higher education institution.
  • Senior-level experience in progressively responsible information technology.
  • A commitment to collaborative and data-driven decision making with a demonstrated record of working effectively with administration, faculty, staff, students and external constituencies.
  • Demonstrated experience in strategic planning, personnel, resource allocation, and budget/fiscal management.

    Desired Qualifications
  • The successful candidate will also possess most of these characteristics:
  • Visionary Innovator - Ability to lead the Office of Information Technology with creativity and humanness; an entrepreneurial mindset to adopt and integrate new technology to achieve a new efficient and high-functioning campus.
  • Architect of change - An ability to inspire an experienced team; demonstrated ability to change organizational structure, policies, and procedures to effect change; skill to both strategically lead and manage day-to-day operations in conjunction with unit leaders.
  • Commitment to access and sense of belonging -An appreciation for the diversity of the University of New Orleans student body; strong commitment to access and student success; improving the lives of students and their families (Ladders, labs, or laggards? Which public universities contribute most | Brookings).
  • Personal attributes - Proven change-agent with a sense of urgency; demonstrated skill working with staff and faculty in a public urban research university setting; embrace challenges with optimism, confidence, humor, and with a growth mindset.
  • Education - An earned doctorate (Ph.D.) is desired.

    Salary - Commensurate with experience and qualifications.

    Procedure for Candidacy
    All applications, nominations and inquiries are invited. Application materials should be submitted via the University of New Orleans online applicant portal at

    For full consideration, applications should be submitted by April 15, 2024.

    Nominations and inquiries can be directed to: Dr. Steve Johnson, CIO Search Committee Chairperson at

    Additional information regarding the Chief Information Officer position can be found on the University's Executive Leadership Search page at

    The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

    The University of New Orleans participates in Louisiana's State As a Model Employer plan and invites qualified individuals with disabilities to apply.

    To apply, please visit:

    Copyright 2022 Inc. All rights reserved.

    Posted by the FREE value-added recruitment advertising agency