Job Details

Pennsylvania State University
  • Position Number: 2211547
  • Location: University Park, PA
  • Position Type: Business and Financial Management

Business Analyst

Penn State Information Technology (IT) is looking for a full time Business Analyst to join their team. This position will ensure that initiatives and projects are properly supported through requirements gathering, stakeholder analysis, communication plans, risk assessments, process mapping, gap analysis, and project planning.

Primary duties include the following:
  • Conduct stakeholder analysis, develop and execute communication plans
  • Work closely with stakeholders to gather requirements and analyze information about critical business processes
  • Communicate in business and IT terms, effectively translating between business and IT resources
  • Develop documentation, including visual diagrams, process models, process maps, for current and future state processes, organizational structure, data structure, and system architecture
  • Analyze existing business solutions in comparison to improved or proposed changes to identify gaps and/or necessary changes
  • In collaboration with the customer and internal IT resources, conduct solution comparisons to evaluate, select, and optimize solutions based upon requirements
  • Identify risks and develop mitigation plans
  • Write specifications and design wire frame mock-ups used by developers, for automation of business processes
  • Develop and implement metrics/Key Performance Indicators (KPI) to measure overall impacts on processes and organization
  • Support the testing and implementation of related IT solutions by developing and executing test plans/test scripts and participating in testing and pilots to ensure desired results are achieved
  • Support, develop, and deliver communications and training to users and stakeholders
  • Compile and write Business Case/Justifications
  • Conduct Total Cost of Ownership analysis

    Typically requires a Bachelor's degree or higher plus four years of related experience, or an equivalent combination of education and experience. Various Industry certifications (e.g., Certified Business Analysis Professional) preferred. The successful candidate must be able to build effective relationships with stakeholders, be adaptable to change, and be able to handle multiple projects or initiatives. Attention to detail is a must.

    Apply online at

    CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to, which will also provide you with detail on how to request a hard copy of the Annual Security Report.

    Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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