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University of California Santa Cruz
  • Position Number: 2473761
  • Location: Santa Cruz, CA
  • Position Type: Computer and Information Technology

BSOE Services Administrator

Location: Santa Cruz
Job ID: 23338

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for all faculty, staff, academic appointees, and students accessing facilities at any UC campus this fall. Employees and students can submit proof of vaccination online or request an exemption.

UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit. 

The Initial Review Date (IRD) for this job is: 09-21-2021

Dept Marketing Statement
Information Technology Services (ITS) is the campus innovation nexus that supports and amplifies the value of research, teaching, learning, and digital experiences at UC Santa Cruz. We are a group of diverse, enthusiastic people who produce extraordinary results that foster a campus climate where employees feel a sense of belonging. 

Our guiding principles are integrity, client focus, teamwork, knowledge, and fulfillment. We are looking for people who are deeply curious, hard-working, ambitious, kind, and deeply committed to inclusive excellence. 

We aspire to operate in an Agile and Lean fashion. Our goal is to continually improve our service quality, experience, and value to our constituents. We care deeply about creating a diverse, high performing organization through recruiting while developing highly talented, well-rounded, staff. We invest in career paths and career development, devoting a significant number of resources to skill and professional development for our staff. 

ITS promotes two areas for skill growth: 
1. Developing generalizing specialists by focusing on technical depth and breadth 

2. Growing service and product expertise

Academic Divisional portfolio comprises six regionally distributed teams, embedded in five academic divisions and the Silicon Valley Center. This structure recognizes that the intellectual diversity represented within our faculty is best served by services that are locally optimized and adaptive to changing needs.  By standardizing on commonalities, we develop right-sized, right-priced IT services that enable growth in a resource-constrained environment.   The outcome provides an aggregated description of local IT support and services that can be easily accessed by faculty and reviewed by decision-makers to inform shared investment in commonly understood requirements across the disciplines.

More information can be found at:

Job Overview

The BSOE Services Administrator plays an essential role in the delivery of services to BSOE faculty, staff and students. The BSOE relies heavily on Linux and FreeBSD for a fleet of web servers currently hosting approximately 1000 web sites for faculty, graduate students, labs and research groups.  These servers also host a variety of applications, such as ZFS, NFS and samba (for file access), OpenLDAP, and SQLlite databases. The position works closely with the BSOE Divisional Liaison/Computing Director to understand the division's web hosting and file access requirements, and to plan, coordinate, and manage the delivery of hardware, software and services to meet those needs. Successful candidates will demonstrate both breadth and depth in expertise related to Linux system administration and complex web hosting systems.

Salary Information: Salary Range: $73,700 - $90,000/annually. Salary commensurate with skills, qualifications and experience.

No. of Positions: 1

Benefits Level Eligibility: This position is eligible for Full benefits

Schedule Information:
Full-time, Fixed
Percentage of Time: 100%
Average Hours Per Week: 40
Days of the Week: Mon-Fri
Shift Includes: Day, Evenings, Weekend

Employee Classification: This is a Career appointment

Job End Date: None

Work Location: UC Santa Cruz main campus - Humanities building

Union Representation: None

Job Code Classification: 007304 (SYS ADM 3)

45% -
  • Manages multiple Linux / UNIX web servers hosting individual to 100+ websites each.  Manages apache configurations, security updates, SSL certificates, access controls with Chef configuration management code.  Provides support to other IT staff and end users for these systems.

15% -
  • Manages Samba and OpenLDAP servers and respective configurations.  Provides patching and application configuration.  Installs new systems as needed.  Provides support to other IT staff for these systems.

15% -
  • Writes and executes complex scripts / Chef configuration management code and may write software in support of systems management, log analysis and other system administration duties for multiple integrated systems.

10% -
  • Works with BSOE Web Developer on Drupal configurations and patches.  Assist with low-level content updates and scripts.

10% -
  • Performs miscellaneous tasks as assigned.

5% -
  • Documents all procedures and tasks.

ITS Security Statement

Information Technology positions are responsible for the security of UC Institutional Information and IT Resources. The incumbent is required to follow all applicable information security policies, procedures, and standards to maintain minimum standards of information security for data, systems and applications. Supervisors are responsible for making sure their staff have appropriate security skills and qualifications, and complete all appropriate and required security training.

  • Bachelor's degree in related area and / or equivalent experience / training.
  • Significant Linux systems administration experience, including ability to analyze, monitor and tune system performance.
  • Demonstrated ability to work in a highly technical team with both technical clients and non-technical users.
  • Experience writing Chef configuration management code.

Preferred Qualifications
  • Significant web server administration experience, including the use of certificates, file sharing, and NFS.
  • Significant Samba and OpenLDAP administration experience.
  • Significant shell scripting experience (bash, sh, Ruby, PHP, etc).
  • Demonstrated experience with Drupal.
  • Excellent written and oral communications skills.
  • Excellent technical documentation skills.
  • Advanced knowledge of computer security best practices and policies including demonstrated experience securing servers.
  • FreeBSD administration experience.
  • Lean 6 Sigma.
  • Agile and/or Scrum Related Certifications.

Special Conditions
  • Selected candidate will be required to pass a pre-employment criminal history background check.
  • Ability to work long periods of time at a computer with or without accommodation.
  • Incumbent may be required to work nights, weekends and/or holidays.
  • Ability to complete various compliance and job-related training as directed.
  • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.  

How to Apply
Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our" href="" target="_blank">How to Apply tutorial for detailed instructions on our applicant process. 



The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. 

View full job description and access on-line application:

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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