Job Details

Assistant Director of Business Applications and Support

Position Number: 6218835
Location: Raleigh, NC
Position Type: Business - Information Systems and Technology

Assistant Director of Business Applications and Support

About the Department:

Essential Job Duties:

Assistant Director of Business Applications and Support

Are you passionate about driving innovation and leveraging technology to improve operations? Join NC State's Facilities Business Systems unit as the Assistant Director of Business Applications and Support, where you will play a vital leadership role in supporting critical systems and applications that keep our campus running efficiently.

Reporting directly to the Director of Business Systems, this position oversees the AiM Technical and Functional teams and serves as a strategic leader in managing and enhancing the business applications and data analytics infrastructure across the Facilities Division. You'll have the opportunity to collaborate with cross-functional teams, shape technical solutions, and lead key initiatives that directly impact the success of our organization.

This is an excellent opportunity for a forward-thinking, results-oriented professional who thrives in a dynamic environment and enjoys the challenge of building solutions that serve a large, varied campus community. If you're ready to take the next step in your career and be part of a team that supports the backbone of NC State's campus operations, apply now to become our next Assistant Director of Business Applications and Support!
Key responsibilities and duties include, but are not limited to:

Lead and manage the Computerized Maintenance Management System (CMMS) operations across multiple entities campus-wide
Oversee financial processes related to CMMS, including billing and program support for all units within the Facilities Division
Maintain security protocols and manage three databases, a data warehouse, and a data repository
Apply technical principles of application analysis, system design, testing, debugging, and documentation to support and enhance business applications
Lead upgrades and new implementations of system practices in an evolving, fast-paced environment
Provide technical direction to programmers, analysts, and project teams to ensure alignment with business goals
Extract, analyze, and report on key data to provide valuable business intelligence insights to leadership
Manage and integrate business intelligence tools, dashboards, and reporting systems to support data-driven decision-making
Standardize and oversee custom reporting on financial, business, and operational performance
Develop and test business solutions based on organizational needs and feedback
Evaluate emerging technologies for relevance and adaptability within the Facilities technical environment
Regularly collaborate with the Director of Business Systems to ensure optimal performance and continuous improvement of business applications

Minimum Education and Experience:

Other Required Qualifications:
Experience managing and supporting a Computerized Maintenance Management System (CMMS), including data integration and storage
Strong understanding of system security, troubleshooting, and integration with enterprise platforms
Demonstrated ability to communicate complex information clearly and effectively with varied audiences
Proven leadership in managing technical teams in a fast-paced, dynamic environment
Project management experience with the ability to prioritize and meet deadlines
Working knowledge of financial systems and terminology related to maintenance and operations
Proficiency with SQL and familiarity with data reporting tools such as Power BI, Tableau, or similar platforms
Experience designing reports, dashboards, and visualizations to support data-driven decisions.
Familiarity with database systems (e.g., Oracle, SQL Server) and related design and optimization principles
Comfortable working with tools such as Microsoft 365, Adobe Acrobat, and Google Suite
Ability to quickly learn and adapt to new software systems and technologies

Preferred Qualifications:

Experience managing AiM, an Integrated Work Management System

Experience with MongoDB, Oracle, and SQL Server databases, including data management, querying, and optimization

Knowledge of Apache Tomcat and related web server technologies, including deployment, and management of web applications

Experience developing complex workflows to automate system processes

Experience interfacing with other enterprise systems to seamlessly exchange information

Knowledge of Enterprise Resource Planning systems such as PeopleSoft and Banner

Knowledge of modern web development technologies, including HTML5, CSS3, and JavaScript

Familiarity with mobile web applications and solutions, both iOS and Android platforms.

Experience working in a large organization

Skilled in capturing accurate maintenance and construction data, including work orders, asset tracking, preventive maintenance schedules, and inventory management

Posting Number: PG194057EP
Position Number: 00111419
Anticipated Hiring Range: $90,000 - $95,000

If interested,please apply: https://jobs.ncsu.edu/postings/217278

Minimum Education and Experience:

Other Required Qualifications:

Preferred Qualifications:

Posting Number: PG194057EP
Position Number:
Anticipated Hiring Range:

To apply, visit https://jobs.ncsu.edu/postings/217278