Job Details

Parkland College
  • Position Number: 2560303
  • Location: Champaign, IL
  • Position Type: Computing - Programming/Analyst

Application Support Engineer

The Application Support Engineer is responsible for administering the Enterprise Resource Planning (ERP) system, related Enterprise Applications, Cloud-based Applications including O365, and perform DBA functions. Administration includes architecting, installing, configuring, securing, documenting, and maintaining the core ERP application, supporting virtual servers and software systems in a dynamic team-oriented environment.

The Application Support Engineer is a full-time, 12 month, Professional Support Staff appointment on a schedule established by the Director of Application Support. Internal and external events occasionally necessitate an altered work schedule. The position involves frequent handling of confidential information and records. The Application Support Engineer must work independently and prioritize tasks accurately.

Essential Job Functions:

  • ERP System administration of Ellucian Colleague, User Interface (UI), Self Service, SAP Business Objects, Apache TomCat, and associated development/test systems

  • Database Administration, including Microsoft SQL Server, MySQL, and SQL Anywhere

  • Active Directory Administration, ADFS, and OKTA Administration, including on-prem and azure

  • Administration and integration of Cloud-based software and services

  • Install and maintain virtual server operating systems including (Windows, Linux, others).

  • Support production critical activities during non-business hours as needed

  • Install security patches and update (Windows, PHP, Apache, Perl, Python, gcc C++ compiler)

  • Document systems, programs, and backup procedures

  • Create and maintain user accounts and security

  • Determine suitable technology for user needs

  • Perform management allocation of disk storage and memory

  • Troubleshoot system issues

  • Test new technology in a safe environment

  • Continue education in the field

  • Other duties as assigned

Minimum Requirements:

  • Associate's degree in Computer Science or three years of related work experience; or an equivalent combination of education and experience.

  • Progressive responsibilities and work experience in Information Technology or related profession

  • Knowledge of operating systems, including Windows and Linux

  • Previous experience with operating system management

  • Knowledge of Database Management

  • Verbal and mathematical abilities sufficient to document programs and backup procedures, manage disk storage allocation, and address user needs

  • Strong analytical abilities, attentiveness to detail, and the ability to learn the Parkland Information System and new programs and systems as technology changes

Preferred Qualifications:

  • Experience working in higher education.

  • Experience with Powershell and Microsoft products including but not limited to Office Suite, LDAP, SSL, SSO, dot Net framework, Internet Information Server (IIS), Apache, TomCat.

  • Experience with cloud solutions such as Azure and Amazon Web Services (AWS)

  • Experience with TeamDynamix

To apply please visit:

Important Information

Application will remain open until the position is filled

Salary: $53,955.20/year

All applicants must submit a cover letter and resume.

Please monitor your email (including spam or junk mail) for testing and other correspondence from

For further information regarding application procedures, please contact Human Resources at 217/351-2220.

Why Parkland?

  • Competitive salaries and robust benefits, including medical insurance with no monthly premiums, dental, life, disability, retirement plans, flexible spending, dependent care, EAP, tuition waiver, vendor discounts.

  • Work/life balance with generous paid time off.

  • Collegial community of faculty and staff united in our passion for serving students, on a campus with a panoply of lifestyles, with cultures as diverse as the communities we serve.

  • Professional support and deep commitment to career growth and development.

  • Opportunity to contribute to an organization with a national reputation for excellence and a growing international presence.


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